Category: Customer experience CSAT NPS and VOC
Members only

Small Budgets, Big Ideas: Producing Impactful Insight During Inflation

With Max Chaouch, BT Group. Part of the ROI on a Shoestring Series
31 Jan 2024
Members only

How was your stay?

Caravan and Motorhome Club, Insight Impact Finalist 2021
19 Jul 2021
Members only

Making the case for investment in human customer service in an efficiency-driven world

Whitbread (Premier Inns) Winner 2018 AURA Insight Impact Award November 2018 seminar
1 Nov 2018
Members only

Customer Feedback Platform

Watermelon & Barclays AURA Insight MRS Award 2017 January 2018 seminar
1 Jan 2018
Members only

Drivers of Customer Experience Today and Tomorrow

Institute of Customer Service GIMRA
1 Sep 2016
Members only
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