Knowledge

Category: Agile approaches
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Insight in Action: How one email and 15 words reduced customer calls by 10%

Nicola Stevens, Close Bros
13 Sep 2023
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Why you need to be excited about Generative AI (e.g. ChatGPT) and how you should be using it

Deck and playback available
17 May 2023
Members only

The Evolution of NatWest Insight

The NatWest team's journey to a more agile way of working
6 Apr 2022
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Systems Thinking Storytelling

Dec 2021, Dan Young SHED and Mel Hughes, Futures Housing, deck and playback available
1 Dec 2021
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PLAYBACK: Right Trend, Standout Product

Sainsburys
20 Apr 2021
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Supporting human centric innovation with digital first research

Verve
25 Nov 2020
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XM:Designing for Superiority

Blue Yonder's global approach to innovation
25 Nov 2020
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Big Job, Little Time: Evolving the Brand Positioning for a leading soft drink

See Research, July 2020 seminar
9 Jul 2020
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Make More of Your Existing Research: Fixing Primark's German Problem

SHED Research & Primark
29 Apr 2020
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PLAYBACK Making More of Your Existing Research

29 Apr 2020
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PLAYBACK The Naked Truth: How to Use WhatsApp

29 Apr 2020
Members only

PLAYBACK Welcome to the Qualitative Side of Social Data

29 Apr 2020
Members only

Welcome to the Qual Side of Social Data

How British Red Cross Learned to Talk to People About Loneliness British Red Cross and Listen & Learn
29 Apr 2020
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Essential Evidence on People Living with Cancer

Macmillan Cancer Support Winner of 2019 MRS/AURA Insight Management Award
21 Jan 2020
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Why ‘agile’ strategic development research should respect client, agency and research cultures

Feeling Mutual
26 Sep 2019
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Becoming an Agile Insights Team: From AI to Augmented Intelligence

Deep Blue Thinking, Workshop
1 Jul 2019
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Using Machine Learning in Market Research: The Death of Classical Monadic Design

Dynata and Factworks
1 Jul 2019
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Agile Insight Less time, less money, more insight?

Incite
5 Jun 2019
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Automation and DIY online research

Premier Foods, Toluna Moving more insight in house using automation July 2018 seminar
1 Jul 2018
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